As we take our patrons' privacy very seriously, we want to inform you of a brief minor security breach incident that occurred on April 19th to our library operating system, SITKA. The leaked data was limited to email addresses or phone numbers of people who received automated messages such as such as holds notifications from SITKA from March 27th to April 19th. No individual library information, other identifying information, contents or subject lines of emails, or any information about people's checkouts, holds or fines were leaked. The BC Libraries Co-op that operates SITKA believes the main harm that can come from the leaking of this information is a potential increase in spam, phishing or spear phishing attacks.We have not had any reports of any issues yet. Please contact our Library Director Wendy Cinnamon if you have any concerns or if you have experienced any problematic communication.
You have likely heard stories from friends, family members, and colleagues who quit a job because of a toxic person—an individual who belittles, shames, humiliates, or bullies. You may not have realized that these individuals not only take their tolls on our emotional psyches, but the financial outcomes of their organizations as well. Through this book's many case examples, as well as evidence-based practices and templates, each chapter singles out one main issue and how to resolve it with respect and clarity. Dr. Kusy presents concrete practices that will restore civility and respect into your organization as well as with increased financial performance. Some of these practices include: Calculating the real financial cost of toxic people in your organization. Providing direct and respectful feedback to a toxic peer, direct report, and even your boss. Replacing traditional exit interviews—that often don't work very well—with a method for dealing with toxic chameleons who "knock down and kiss up." Hiring, engaging talent, and even firing people based on a new approach to values-based performance management. You will emerge with a newfound understanding that restores personal well-being and increased financial performance.