As we take our patrons' privacy very seriously, we want to inform you of a brief minor security breach incident that occurred on April 19th to our library operating system, SITKA. The leaked data was limited to email addresses or phone numbers of people who received automated messages such as such as holds notifications from SITKA from March 27th to April 19th. No individual library information, other identifying information, contents or subject lines of emails, or any information about people's checkouts, holds or fines were leaked. The BC Libraries Co-op that operates SITKA believes the main harm that can come from the leaking of this information is a potential increase in spam, phishing or spear phishing attacks.We have not had any reports of any issues yet. Please contact our Library Director Wendy Cinnamon if you have any concerns or if you have experienced any problematic communication.
"When Glenn Dixon is spurned by love, he does something unusual. He travels to Verona, Italy, to become a scribe of Juliet, Shakespeare's fictional character, all in an attempt to understand his heartbreak. Once there, he volunteers to answer the thousands of letters that arrive addressed to Juliet, letters sent from lovelorn people all over the world who long to understand the mysteries of the human heart."--